At Organic Beauty, we strive to provide a seamless shopping experience, from purchase to delivery. Enjoy the convenience of free shipping on all orders, ensuring your natural beauty essentials reach your doorstep without any additional costs. With a commitment to prompt service, our shipping typically takes place on the same or maximum the next day post-product dispatch, though delivery times may vary from 3 to 5 days based on location.

In the rare instance of receiving damaged or incorrect items, we offer an exchange policy for your peace of mind. To initiate an exchange, customers are kindly requested to provide a 360-degree video of the parcel opening, ensuring transparency and swift resolution. Please note that exchange requests must be raised within 48 hours of parcel delivery, as we aim to address concerns promptly. Additionally, we kindly ask our valued customers to bear the shipping costs for returning the parcel, as we believe in fair and responsible exchanges. The Exchange can be done within maximum 2 days of product delivery.

SOME IMPORTANT POINTS TO AVAIL EXCHANGE –

• A 360-degree parcel opening video is necessary , without the video no complaints will be entertained.
• The complaint with video can be placed only within 2 days of product delivery.
• Only Exchange will be processed in case of a damage item!! (Exchange of products will be carried out in 3-4 days after acceptance of the complaint.)

Your satisfaction is our priority, and we’re here to assist you every step of the way. Should you have any queries or require further assistance regarding our shipping and exchange policy, please don’t hesitate to reach out to our dedicated customer support team by tapping on the whatsapp number provided below . Experience the beauty of nature with Organic Beauty, where excellence meets integrity.